Reachtherightmemberattherightmoment.
Wallet push, WhatsApp, SMS and email — segmented, tracked, and triggered by what each customer actually does, all from the same workspace.
Bean & Brew
★ 450 / 500
Bean & Brew
+880 1711 …
Bean & Brew
Track & learn
- 98%
- 94%
- 91%
- 63%
Smart segments
- 01Wallet push
- 02WhatsApp Business
- 03SMS
- 04Email campaigns
What you get
Four channels, one customer, no spreadsheet juggling.
Pick an audience
Smart segments
Choose a channel
Wallet push
98%Send a lock-screen notification straight to the loyalty pass — no app permission to chase and far higher visibility than email.
WhatsApp Business
94%Message customers on the app they already check, through the official WhatsApp Business API. (Available on the Scale plan.)
SMS
91%Reach any phone with a text for time-sensitive offers and reminders. (Available on the Scale plan.)
Email campaigns
63%Design and send campaigns to a segment, with open and click tracking per recipient, from your own sending domain.
Segmented audiences
Smart segments
Target by spend, visits, recency, birthday, tier or tag using the same audience builder you use everywhere in the platform.
- ≥৳ 5,000
- ≥5
- ≤30
- =★★★
Behaviour-triggered
Behaviour triggers
Fire a message when a customer joins, hits a milestone, goes quiet or wins a game — wired into the automation engine.
Behaviour triggers
Track & learn
How it works
Send smarter in four steps
- 01Pick an audienceBuild a segment by spend, visits, recency, tier or tag.
- 02Choose a channelPush, WhatsApp, SMS or email — whatever fits the message.
- 03Write onceCompose with merge tags like the member's first name and reward.
- 04Track & learnWatch opens, clicks and conversions, then refine the next send.
Wallet push and email are available across plans. WhatsApp Business and SMS for customer messaging are on the Scale plan. See pricing for the exact breakdown.
Yes. Use merge tags for things like the member's first name, points balance, reward and coupon link, and target with the same segment builder used across the platform.
Yes. Connect messaging to the automation engine to trigger a send on a join, a milestone, inactivity, a game win and more.
Email campaigns include open and click tracking per recipient so you can see what's working and improve the next send.
Talktocustomerswheretheyactuallyare.
Messaging comes built into your loyalty workspace. Start free for 30 days.