Automations

Loyaltythatrunswhileyousleep.

A no-code workflow engine watches for what customers do, decides who qualifies, and takes the reward action for you — points, a wallet card, a WhatsApp, a coupon — 24/7, without you lifting a finger.

  • When…Trigger
  • If…Condition
  • Then…Action
Birthday reward flow
Live
Trigger

Customer's birthday

Condition

Member for 30+ days?

Action

WhatsApp: free dessert

Action

Add 100 bonus points

24/7
run #28412.1s
09:00:00
09:00:01
09:00:02
09:00:02+100
triggers across the platform
11+
actions, from points to WhatsApp
13
runs hands-free, every day
24/7
product flows — games to reviews
Cross

How it works

Three moving parts. Endless flows.

Every automation is the same simple shape — when something happens, if the customer qualifies, then do the reward. You just pick the pieces.

Win back a lapsed customer
run #2842
Trigger

No visit in 30 days

Condition

Was a regular

Action

Grant a comeback coupon

Action

Push: we miss you

Trigger03:00:00
Condition03:00:01
Action03:00:01
Action03:00:02
01
When…

1. A trigger fires

Something happens — a visit, a birthday, a game win, points earned, or a customer goes quiet.

02
If…

2. Conditions decide

The engine checks who qualifies — tier, spend, visits, recency, tag or location, with AND/OR logic and branches.

03
Then…

3. Actions run

It does the work: add points, grant a reward, issue a card, mint a coupon, send push / WhatsApp / email, or ask for a review.

Real loyalty flows

Recipes you can publish in minutes.

These aren't mock-ups — they're the exact shape of flows you build on the canvas. Start from one and tweak it to fit.

Recover fading regulars

Win back a lapsed customer

  1. No visit in 30 daysTrigger
  2. Was a regularCondition
  3. Grant a comeback couponAction
  4. Push: we miss youAction
1Trigger1Condition2Action

Celebrate loyalty

Reward a milestone

  1. 10th stamp collectedTrigger
  2. Unlock the rewardAction
  3. WhatsApp: it's ready 🎉Action
1Trigger2Action

Grow your list

Turn a first-timer into a member

  1. Scans the Flow QRTrigger
  2. Capture their detailsAction
  3. Issue a wallet cardAction
  4. Hand over a welcome giftAction
1Trigger3Action

Reward VIPs automatically

Upgrade a top spender

  1. Spend crosses ৳10,000Trigger
  2. Upgrade to Gold tierAction
  3. Request a Google reviewAction
1Trigger2Action

Why it matters

The busywork disappears. The revenue doesn't.

Win back a lapsed customer
1,240
918
918
902

390

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v12

01

Runs 24/7, hands-free

Rewards, reminders and win-backs fire the moment they should — even at 2am on a Sunday.

02

No code, ever

Drag triggers, conditions and actions onto a canvas. The palette only shows what your plan unlocks.

03

Cross-product by design

One flow can span loyalty, games, reviews and messaging — a scan can play a game and issue a card.

04

Personal, not blast

Conditions and branches mean each customer gets the right action for their tier, spend and history.

05

Delays & timing

Wait a day, a week, or until a birthday — the flow paces itself so messages never feel spammy.

06

See what works

Every flow has a funnel showing who entered and where they dropped, plus a log of every run.

The building blocks

Mix any trigger with any action.

Triggers

when a flow starts

11
  • Card installed
  • Scan / visit
  • Points changed
  • Reward unlocked
  • Tier changed
  • Birthday
  • Inactivity
  • Game won
  • Review received
  • Flow QR scan
  • Scheduled

Actions

what the flow does

13
  • Add points
  • Grant reward
  • Upgrade tier
  • Issue wallet card
  • Mint coupon
  • Send push
  • Send WhatsApp
  • Send email
  • Start a game
  • Request review
  • Capture contact
  • Add tag
  • Wait / delay

Questions

Good questions, straight answers.

Book a demo

No. You build flows by dragging triggers, conditions and actions onto a canvas, and the palette only shows what your plan includes.

Yes — that's the point. A single flow can capture a contact, start a game, issue a loyalty card, mint a coupon, send a WhatsApp and later request a review.

A QR code that runs a whole workflow when scanned. The customer can capture their details, play a game, get a card and receive a coupon — all inline, from one scan.

Yes. Each workflow has a funnel showing who entered and where they dropped off, plus a log of every step of every run — with versioning and one-click publish.

Minutes to publish

Putyourbusyworkonautopilot.

Start with a win-back or birthday flow — both take minutes to build and run 24/7 from the moment you publish.